FAQs
Shipping
DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping.
Do you charge extra for shipping?
All orders over $99 receive FREE shipping. For all orders under $99 shipping costs are calculated in checkout.
Payment
What Payment Methods Are Accepted?
We accept all major credit cards & PayPal. All payments are processed through our secure checkout process.
Is your checkout secure?
Yes. We guarantee secure safe checkout. We use SSL secure shipping which means your data is safe and secure
Returns
Is Buying On-Line Safe?
Any personal information provided to TWELFTHXII.COM will not be disclosed to any third parties. TWELFTHXII.COM server will secure your personal information with up-to-date firewall and encryption technology during the ordering process.
Do I have to pay anything to return my items?
Please note for all returns there is a restocking fee of $10.00 USD.
How do I return an item?
Returns are available for incorrect fit ONLY. If your drip doesn't fit and you would like to return or exchange. Please email INFO@TWELFTHXII.COM for assistance. Please note for all returns there is a restocking fee of $10.00 USD.